Ordering Your Marijuana Online Is Simple

How do I place an order?

This is a step-by-step guide on placing your order online with TheGreenAce.ca

  • Have a browse through our products by going to our Shop page here.
  • Click on the desired product(s), choose your quantity then click the “Add to Cart” button.
  • When you are satisfied that you have all your products in your shopping cart and are ready to Checkout, click on the View Cart Button.
  • Check to see if all your items and quantities are correct. You can also apply a coupon at this time, just enter it in the Coupon Code box and click Apply Coupon. When you’re ready click on the “Proceed to Checkout” button.
  • In the Checkout page, you will need to login with your email address and password. If this is your first time registering with us, you will need to provide some additional information and create an account. This is a one- time process.
  • Once you’ve filled in all the required fields, you’ll need to accept the Terms and Conditions (located on the bottom of the page) then click “Place Order”.
  • On the Checkout Confirmation page, you will see instructions on sending an Interac E-transfer. You will then get an email from The Green Ace that contains Interac E-transfer instructions. Orders will only be shipped after Interac E-transfer payment has been received. Please note that we will need to verify your age and that you have a Canadian shipping address in order to process your order.
  • Once we collect your Interac E-Transfer payment, your order will be processed and will be shipped within 1 business day. We will email your Canada Post Xpresspost Tracking Number as soon as it is available.
  • Congrats, you will generally receive your package 1-3 business days after receiving your Xpresspost Tracking Number.

Payment by E-transfer

This is a step-by-step guide on how to make an Interac E-transfer.

How to pay via E-Transfer?

You must have online banking to send an e-transfer. Your bank will have specific instructions on how to send e-transfers using their site but the process is essentially the same for all banks.

PLEASE NOTE: If you have purchased from us before please note that we often change our payment email so you may have to change this in your bank “e-transfer recipient list” if you are still using the previous payment email address. Please make sure to always use the CURRENT PAYMENT EMAIL which is highlighted in yellow in the instructions that were emailed to you right after you placed your order.

Complete your order now:

  • Login to your online banking, and choose e-transfer payment.
  • IMPORTANT: Use [email protected] as the “recipient name” when adding us as a payee in the e-transfer section of your bank account. This makes it possible for us to find and process your order quickly and efficiently. Often we can’t process an order at all due to lack of this information. If you have already added us as a payee with a different name, please delete this recipient and re-add us with YOUR NAME. *Please Note: For security reasons and to speed up our e-transfer process, WE WILL NOT ACCEPT your e-transfer if it doesn’t comply with these instructions.
  • When setting up your e-transfer you will need a Secret Question and an Answer to that question.The secret question should be YOUR ORDER NUMBER. Use your 5 DIGIT ORDER NUMBER ONLY (see your order confirmation email for this number) as the secret question. Make sure you use your CURRENT order number if you have ordered from us before. Your secret answer will be “speedy” (no quotations).
  • Send an e-transfer payment for your order total (including shipping, if any) to our current payment email (this email is provided in your order confirmation email).
  • After your e-transfer payment has been completed, a tracking code will be emailed to you as soon as it becomes available. Please be patient while we process your e-transfer payment and order which under normal conditions will be completed and your package on route within 1 business day.

High volumes of e-transfers can take some time to process. If your bank has not yet sent you a message that we have received your e-transfer, then you still have complete control of your money. Until you receive that email you can cancel your e-transfer at any time by logging into your bank account, going to your e-transfer area, looking at the pending transfers and selecting and canceling the one you sent. The funds, which are held by Interac, will immediately be returned to your account when you cancel. If you don’t wish to cancel, please be patient and rest assured that once you receive notification that your payment has been accepted your shipment is usually processed and mailed the same business day.